FAQ

Frequently Asked Questions

These are the questions homeowners ask most often before starting a tile installation project with Moonka Tiles Co. If your question is not answered here, contact Moonka Tiles Co. with your project details.

PRICING

Cost And Pricing

Transparent answers about tile installation pricing, estimates, and minimum project sizes.

How much does tile installation cost?

Tile installation cost depends on the room, tile size, prep requirements, layout complexity, and the overall scope of the project. Moonka Tiles Co. focuses on premium residential work, where bathroom and shower renovations involve more detail than a backsplash, and larger or more intricate layouts take more time and material. Because every project is different, the most accurate way to understand your investment is a quote conversation — send project photos, rough measurements, and tile details to get started.

Do you offer free estimates?

Yes. Moonka Tiles Co. provides free estimates for planned residential tile projects. Send project photos, tile details, room dimensions, and a short description of the work so the estimate conversation starts with the right context.

What is the minimum project size?

Moonka Tiles Co. is best suited to planned residential tile installations such as bathroom renovations, showers, backsplashes, floor tile, heated floors, and custom layouts. Very small patch repairs or single-tile fixes are not the best fit.

Do you charge for consultations?

No. The initial quote conversation is free. It is focused on understanding the project scope, tile selection, prep needs, and timeline so the estimate is as accurate as possible before any work is scheduled.

PROCESS

Process And Timelines

What to expect during a tile installation project, from initial planning through to final cleanup.

How long does a bathroom tile project take?

A typical bathroom tile project takes between 3 and 7 working days depending on room size, number of surfaces, waterproofing needs, demolition scope, and whether heated flooring or custom details are involved. Larger or more complex bathrooms may take longer. Timeline expectations are discussed during the quote process.

What is the installation process like?

Every project follows a structured process: scope review, surface preparation, layout planning, tile installation, grouting, and final cleanup. Communication is a core part of the process — you will know what to expect at each stage before the work begins.

Do I need to be home during installation?

It depends on the project. Most homeowners prefer to be present at the start and end of each day, but it is not always required. Access arrangements are discussed during the quote conversation.

MATERIALS

Materials, Scope, And Services

Common questions about tile supply, waterproofing, heated floors, and what types of projects are the best fit.

Do you supply tile materials or install only?

Moonka Tiles Co. is primarily an installation company. Most homeowners supply their own tile, which allows full control over material selection, colour, format, and budget. If guidance on tile selection or supplier recommendations is helpful, that can be discussed as part of the project planning.

Can you waterproof showers?

Yes. Shower waterproofing is treated as a critical part of any shower tile project. The waterproofing system is planned before tile installation so the hidden assembly protects the finished tile work. Moonka Tiles Co. uses reliable waterproofing methods suited to the project scope.

What types of tile can you install?

Moonka Tiles Co. installs porcelain, ceramic, large-format tile, mosaic, stone-look porcelain, subway tile, and specialty formats. Tile type, size, and finish affect layout planning, setting materials, and prep requirements, so sharing the tile details early helps with accurate quoting.

Do you install heated floors?

Yes. Electric in-floor heating can be installed under tile as part of a planned tile project. The heating layer is coordinated with substrate prep, floor height, and tile installation. Electrical connection work is handled by a qualified electrician where required.

COVERAGE

Service Areas And Booking

How to get started, where Moonka Tiles Co. serves, and what to include with your project details.

What areas do you serve?

Moonka Tiles Co. serves homeowners across Waterloo Region and nearby cities, including Kitchener, Waterloo, Cambridge, Guelph, Stratford, and communities such as Breslau, Elmira, New Hamburg, Ayr, and St. Jacobs.

How do I start a project conversation?

The best way to start is the contact page. Send project photos, rough room measurements, tile details if selected, and a short description of the project. This gives the clearest starting point for a useful project conversation.

How quickly do you respond to project inquiries?

Moonka Tiles Co. aims to respond to project inquiries as quickly as possible. Submissions with clear project photos, measurements, and tile details tend to receive faster and more accurate responses.

Are you insured?

Yes. Moonka Tiles Co. is fully insured and WSIB certified. Workmanship warranty details are discussed as part of the project scope and vary by project type.

Have A Project In Mind?

Send project photos, tile details, and rough measurements to start the conversation. Moonka Tiles Co. serves Waterloo Region homeowners in Kitchener, Waterloo, Cambridge, Guelph, Stratford, and nearby communities.

Contact Us
Premium tile installation consultation
REQUEST A QUOTE

Tell Us About Your Tile Project

Share a few details and we'll reply within one business day with clear next steps — no pressure, no obligation.

Fully insured · WSIB certified · Free estimates · Your details are only used to respond to your request.

Custom tile installation and premium renovation project