Last updated on July 9, 2026.
This privacy policy explains how Moonka Tiles Co. handles information submitted through this website, email, phone, and tile project quote conversations.
When this policy says "we," "us," or "our," it means Moonka Tiles Co. When it says "you," it means a website visitor, prospective customer, or customer who contacts us about tile installation work.
We collect the information you choose to send us, such as your name, email address, phone number, city or neighbourhood, project description, project photos, rough measurements, preferred timing, tile selections, and other details needed to understand the scope of a tile installation request.
The website may collect basic technical information such as pages visited, browser type, device type, approximate location, referring page, and cookie or analytics identifiers. This information helps us understand site performance, improve content, and maintain the website.
We use submitted information to respond to quote requests, ask useful follow-up questions, assess service-area fit, schedule project conversations, prepare estimates, coordinate work, improve our website, prevent misuse, and keep records related to customer communication.
Project photos are used to understand the requested work. Please avoid sending images that include sensitive personal information. We will not use private project photos for marketing without permission.
We do not sell personal information. We may share information with service providers who help operate the website, manage email or forms, provide analytics, host data, or support business operations. We may also share information if required by law, to protect our rights, or to address security or fraud concerns.
We use reasonable administrative, technical, and organizational safeguards to protect information. No website, email system, or internet transmission is completely secure, so please avoid sending highly sensitive information through the contact form.
You can contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal, accounting, project-record, and legitimate business retention requirements.
If you receive marketing communication from us, you can opt out by using the unsubscribe option provided or by contacting us directly. We may still send non-marketing messages related to active quote requests, scheduling, estimates, or project communication.
You can manage cookies through your browser settings. If you block cookies, some parts of the website may not function as intended. Analytics data is used in aggregate to understand how visitors use the site and which pages are most useful.
We keep information only as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining records, completing projects, meeting legal obligations, and resolving disputes.
We may update this policy from time to time. The updated version will be posted on this page with a new "last updated" date.
If you have questions about this privacy policy or how your information is handled, contact us at moonkatilesco@gmail.com.
