Last updated on July 9, 2026.
These terms apply to use of the Moonka Tiles Co. website and to initial communication submitted through this site. A written quote, project agreement, invoice, or signed scope may include additional terms for a specific tile installation project.
By using this website or sending a contact request, you agree to use the site lawfully and to provide accurate information when requesting a quote or project conversation.
Website content is provided for general information about tile installation, waterproofing, prep, materials, timelines, and service areas. It is not a final quote, contract, engineering assessment, inspection report, or warranty for any specific property.
Initial estimates may be based on photos, measurements, tile selections, project details, and conversations. Final pricing and scheduling depend on confirmed scope, site conditions, materials, access, demolition needs, substrate condition, waterproofing requirements, and any hidden issues discovered before or during the work.
If hidden damage, unsuitable substrate, structural movement, moisture issues, incorrect materials, missing supplies, or other conditions are discovered, the project scope, price, timeline, or recommended approach may need to change.
You are responsible for providing accurate project information, confirming access, identifying known leaks or damage, disclosing other trades involved, selecting and supplying approved materials where applicable, and making decisions in time for the agreed schedule.
Project schedules can be affected by material availability, site readiness, weather, illness, supplier delays, hidden conditions, other trades, and homeowner decisions. Requested changes after a quote is accepted may require updated pricing or a revised schedule.
Payment timing, deposits, balances, taxes, accepted payment methods, and late-payment terms are controlled by the written quote, invoice, or project agreement for the specific job.
Moonka Tiles Co. focuses on planned residential tile installation projects in Waterloo Region and select nearby cities. We may decline requests that are outside our service area, too small for the schedule, unsafe, outside our scope, or not a fit for our installation standards.
The website content, branding, text, images, layouts, and other materials are owned by Moonka Tiles Co. or used with permission. You may not copy, republish, or reuse site content for commercial purposes without written permission.
We try to keep the website accurate and available, but we do not guarantee that every page will always be error-free, uninterrupted, or current at the moment you view it. If you notice an issue, contact us so we can review it.
To the extent permitted by law, Moonka Tiles Co. is not liable for losses caused by misuse of website information, inaccurate details submitted by a visitor, third-party websites, or decisions made without a project-specific quote or professional review.
We may update these terms from time to time. The updated version will be posted on this page with a new "last updated" date.
Questions about these terms can be sent to moonkatilesco@gmail.com.
